Stories of Impact 


  • Teams set a new vision for what they wanted to achieve and how they were going to work together to achieve it.

  • Leaders learned how to solicit ideas and thoughts during meetings, rather than stifling input.

  • Leaders stopped snapping and berating others and instead learned to manage their internal upsets and teach direct reports how to learn from their mistakes.

  • Teams that didn’t dare mention race or sexual orientation in their conversations learned how to talk about both.


  • Manager who chronically avoided conflict gained the strength to stand up to a bully.

  • Individuals who had stifled their thoughts and ideas at meetings because they felt repeatedly shut down learned how to speak up, be heard, and gain their peers' and managers’ respect.


  • Teams in different areas who hadn't communicated well together began to collaborate more actively.

  • Manager had an a-hah! moment when he realized he was excluding those who did not share his gender and ethnicity. He deliberately become more inclusive in whom he chose to mentor.

  • Individual recovered a relationship with a colleague who had lost confidence in her. Managers realized how their actions had demoralized staff. They changed their approach and the performance of their direct reports improved dramatically.

  • Manager showed up more powerfully at work and gained the attention of senior managers.